Singfulness Activity Pack FAQs
Yes - you can nominate one pack and order multiple gift packs on the same order.
Our ordering system can only process one pack nomination in each basket. You can nominate as many times as you like (one pack per household), just put them on different orders.
Our ordering system can only process one delivery address for gift packs in each basket. If you would like to gift packs to more than one address please put them on different orders.
If you represent a community group, charity or organisation and would like to nominate more than 5 people, please email firstname.lastname@example.org
Our Singfulness Activity Pack contains 100 individual items that you can use to complete 12 mindful activities and will fit through your letterbox. Each of our packs are unique, they are hand packed by our fabulous volunteers. This can means that the size, shape and colour of some items may vary. For full details visit our packs page.
Stained Glass Window - templates, cellophane & ribbon
Flower Art - template & felt-tip pens
Scratch Art - template with magnet & scratch tool
Origami Bird - coloured paper
Watch it Grow - cress seeds & peat plug
Lavender Recipes - dried British lavender (ingredients)
Gratitude Box - made using the activity box
Mindful Puzzles - in the booklet
Colouring In - colouring sheet & felt-tip pens
Bird Feeder - wild bird seed (household junk)
Betsy Bee - wiggly eyes, pipe cleaner, black card,
yellow tissue paper (household junk)
Dreamcatcher - wire ring, twine, ribbon, fishing wire,
feathers, bells, buttons & beads
NOT SUITABLE FOR YOUNG CHILDREN: This pack is not suitable for children under the age of 5 due to some items having sharp edges and small parts that can pose a choking hazard. Older children should be supervised at all times while using the pack.
ALLERGY ADVICE: The pack contains dried lavender, cress seeds, birdseed and craft feathers which may cause an allergic reaction in some people. The pack contents have been lovingly packed by our team of volunteers in their homes, it is therefore possible that the contents may have small traces of nuts or pet hair.
BOX SIZE: A4 | 322mm x 229mm x 20mm | Large letter delivery
The funded areas are: High Pittingon, Low Pittington, Sherburn Hill, Sherburn Village, West Rainton, East Rainton, Leamside, Littletown and Shadforth.
You cannot nominate people who live outside the funded area for a free pack. But you can gift a pack for the cost for £10
Nominated packs will be allocated one per household. If more than one person nominates the same person, only one pack will be delivered.
We will aim to get your pack delivered within 7 working days of your order from Monday 17th August, there are no additional delivery charges for nominating or gifting. Delivery times may vary due to COVID postal delays, restrictions and volunteer availability.
Our nominated and local gifted packs will be delivered by hand from Monday 17th August. Gifted packs sent elsewhere in the UK will be posted from Monday 17th August and will take up to 7 working days to arrive from the point of order. Some of our carrier partners may be experiencing delays in certain areas, as local lockdown measures can impact both deliveries and depot movements throughout the networks.
Yes - when you are placing the order you can choose to have the pack delivered or you can collect the pack from us in Pittington. When your pack is ready to collect we will be in touch to arrange details.
No. Nomination packs will be delivered for free. Gifted pack delivery is included in the £10 cost.
Gifted packs can be sent to all UK addresses serviced by Royal Mail.
Nominated packs can only be sent to residents of our funded areas: High Pittingon, Low Pittington, Sherburn Hill, Sherburn Village, West Rainton, East Rainton, Leamside, Littletown and Shadforth.
Returns & Refunds
Get in touch by emailing email@example.com if your pack doesn't arrive within 7 working days of being ordered (from Monday 17th August when the first batch of packs become available.)
You have the right to refuse to accept delivery of damaged goods. If a pack does arrive damaged, please contact us on the day it is received and we will be happy to help.
If your order has not arrived within 7 working days of it being ordered, please contact us and we will track your order and, if it is deemed to be missing, we will arrange a replacement.
Please note that replacements are subject to stock availability.
If you change your mind or decide that you don’t like the pack you’ve received, please email firstname.lastname@example.org within 7 days to arrange a return.
The pack must be returned unused, with all packaging and contents in their original condition. You will responsible for paying any delivery charges on the return. Once we have received your returned pack will be in contact to arrange a full refund via the original payment method or send replacement within 7 working days.
©2019 The Singing Elf
The Singing Elf Ltd, Trading as The Singing Elf Social Enterprise, Company No. 12246373.
Registered Office: The Old Rectory, The Broadway, Houghton-le-Spring, DH4 4BB, United Kingdom